Shipping Policy – ASD Orchards

We grow seasonal fruit at our family orchard and prepare orders for dispatch with care. Because fruit is harvested according to its season and weather conditions, dispatch timing can vary.

Harvest and Dispatch

Mangoes are generally harvested for an order around 24–48 hours before courier dispatch. The exact timing may vary with the harvest schedule and weather.

If rain leaves the fruit wet, we may wait until it is sufficiently dry before packing and moving it. This helps reduce the risk of spoilage in transit. If weather or harvest conditions delay your order, we’ll contact you with an update.

Our courier partners do not collect from the orchard. Orders are packed at the farm, transported to our dispatch point in Delhi, and handed to the courier there. We arrange this route to get the fruit into the courier network promptly. No produce wholesaler or market reseller handles the order between the orchard and our dispatch point.

Delivery Areas and Estimated Transit

We currently deliver to major cities across India. If you’re unsure whether we deliver to your pincode, contact us on WhatsApp at +91 9818611085.

These are estimated courier transit times after the parcel is handed to the courier:

• Delhi NCR: 1–3 working days

• Other metro and Tier 1 cities: 2–5 working days

• Tier 2 and remote areas: 4–7 working days

These are estimates, not guaranteed delivery dates. Courier operations, weather and the farm-to-Delhi transfer may affect the overall time from order to delivery.

Shipping Charges and Payment

Shipping charges are calculated at checkout based on your delivery location and order weight. Any applicable shipping charge will be shown before you pay.

All orders are prepaid. Cash on delivery is not available.

Packaging and Ripening

We pack fruit in breathable boxes suitable for transit. Our mangoes are not treated with carbide or artificial ripening agents. As natural produce, fruit may vary in size, shape, colour and ripening speed.

Tracking and Delivery Concerns

We’ll share tracking information by email or WhatsApp when it is available. If tracking shows a delay, or your parcel arrives damaged, spoiled or incorrect, contact us as soon as possible with your order number. For a quality concern, please include clear photos of the fruit and packaging.

Email: asdorchards@gmail.com
Phone/WhatsApp: +91 9818611085